image for site

Identify Call Disconnections in Talk - Frequently asked questions

Discover how to find out who disconnected a call first in Zendesk Talk. Explore multiple FAQs addressing common concerns and troubleshooting tips for call disconnections.

Frequently asked questions

How can I find out who disconnected a call first in Zendesk Talk?

Currently, Zendesk Talk does not provide a feature to show who disconnected a call first. If you need this information, you should collect the ticket ID associated with the call and reach out to Zendesk Customer Support for assistance. They can…

Does Zendesk Talk show who ended a call first?

No, Zendesk Talk does not show who ended a call first. If you need to know whether the customer or the agent disconnected the call, you will need to gather the ticket ID of the call and contact Zendesk Customer Support. They can provide further…

What should I do if I need to know who disconnected a call in Zendesk Talk?

If you need to find out who disconnected a call in Zendesk Talk, you should collect the ticket ID of the call in question. Once you have the ticket ID, contact Zendesk Customer Support for further assistance. They can help you determine who ended…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites