How to Compare Dashboard Features - Frequently asked questions
Frequently asked questions
What are the main differences between the classic and beta dashboard builders in Zendesk Explore?
The classic and beta dashboard builders in Zendesk Explore offer different features to suit various needs. The classic builder is the original version, while the beta builder is an evolving version with new features being added over time. The beta…
Can I share and export dashboards in the beta dashboard builder?
Yes, you can share and export dashboards using the beta dashboard builder in Zendesk Explore. The beta version supports sharing, cloning, external sharing, exporting, and scheduling of dashboards. These features make it easy to distribute and…
What new components are available in the beta dashboard builder?
The beta dashboard builder in Zendesk Explore introduces several new components that enhance dashboard creation. These include new templates for quickly creating dashboards, the ability to drill into live agent status, and the use of tabs, text,…
How do filter options differ between the classic and beta dashboard builders?
Filter options in the classic and beta dashboard builders of Zendesk Explore have some differences. The classic builder offers data, time, and metric filters, while the beta builder is evolving with new filter options. The beta builder introduces…
What layout options are available in the beta dashboard builder?
The beta dashboard builder in Zendesk Explore offers new layout options to enhance dashboard design. These include single layer layout, compaction type, and snap to grid features. These options provide more flexibility in organizing dashboard…
Are there any new permissions features in the beta dashboard builder?
Yes, the beta dashboard builder in Zendesk Explore introduces new permissions features. One of the key additions is role-based permissions per dashboard, allowing for more granular control over who can view and edit dashboards. This feature is…
What auditing features are available in the beta dashboard builder?
The beta dashboard builder in Zendesk Explore includes new auditing features to help track dashboard activity. These features include dashboard activity logs and version control. These tools are designed to provide better oversight and management…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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