Compare Zendesk Plans & Features - Frequently asked questions
Explore common questions about comparing Zendesk plans and searching for features. Find answers to help you choose the right plan and understand available features.
Frequently asked questions
How can I compare different Zendesk plans?
You can easily compare different Zendesk plans by using the plan comparison feature. When you're deciding which Zendesk plan to purchase after a trial, you'll find a 'See all plans' link on the plan description page. Additionally, there's a…
How do I search for specific features in Zendesk plans?
Searching for specific features in Zendesk plans is straightforward. On the plan comparison page, click 'See all features' to view a full list of plan features. You can scroll through this list to compare features across different plans. To search…
What should I do if I want to remove a feature from my search in Zendesk plans?
If you want to remove a feature from your search while comparing Zendesk plans, it's simple to do so. In the search field, you'll see an 'x' next to each feature you've added. Clicking this 'x' will remove the feature from your search list. If you…
Can I add multiple features to my search when comparing Zendesk plans?
Yes, you can add multiple features to your search when comparing Zendesk plans. As you search for features, you can continue to add more features to the search field. This allows you to see a comparison of all the features you're interested in…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Zeffy
Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
Zinc
Read Zinc's case study
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
Read Customer.io's case study
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
Howard Blick Customer Service Team Lead
Freecash
Freecash
Read FreeCash's case study
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