Talk Balance Auto Recharge - Frequently asked questions
Discover answers to common questions about managing Talk balance auto recharge, including setup, troubleshooting, and best practices for seamless operation.
Frequently asked questions
How does auto-recharge work for Zendesk Talk balance?
Auto-recharge for Zendesk Talk balance ensures your account is topped up automatically when it falls below a certain threshold. If you have arranged with your account representative to enable auto-recharge, your balance will automatically be…
Can I set up automatic payments for Zendesk Talk credit?
Yes, you can set up automatic payments for your Zendesk Talk credit. This is done by arranging with your account representative to enable auto-recharge. Once set up, your account will automatically recharge when your balance falls below 10% of the…
What is the minimum recharge amount for Zendesk Talk auto-recharge?
The minimum recharge amount for Zendesk Talk auto-recharge is $5. When your balance falls below the threshold of 10% of the agreed amount or $5, your account will be automatically recharged with the same amount as your initial bulk purchase, but…
When does Zendesk Talk auto-recharge activate?
Zendesk Talk auto-recharge activates when your balance falls below 10% of the agreed amount with your sales agent or $5, whichever is greater. This ensures that your account is automatically topped up to avoid any service…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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Ella Roy Customer Success Manager
Zeffy
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
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"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
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Freecash
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