Using Content Blocks in Translated Articles - Frequently asked questions
Frequently asked questions
How do I add translated content blocks to articles in Zendesk?
To add translated content blocks to articles in Zendesk, you first need to create and translate the content block. Once translated, you can insert it into articles that are in the same language. For instance, if you have a German content block, you…
Can I use the same content block for different language variations in Zendesk?
Yes, you can use the same content block for different language variations in Zendesk. This is particularly useful for languages that are similar, like UK English and US English, or French and French Canadian. You can create a content block that is…
What are the benefits of using content blocks in translated articles?
Using content blocks in translated articles offers several benefits, including maintaining consistency and saving time. Once a content block is translated, it can be reused across multiple articles in the same language, ensuring that the…
How do content blocks function in translated articles?
In translated articles, content blocks function as standalone elements that can be reused across different articles in the same language. They do not reference the original content block, which means each translated block is independent. This…
Can I update a translated content block in Zendesk?
Yes, you can update a translated content block in Zendesk. When you make changes to a translated content block, those changes will automatically appear in all articles that contain that block. This feature is particularly useful for ensuring that…
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