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Control Email Address for Notifications - Frequently asked questions

Discover how to manage the email address for notifications from your Zendesk help center. Explore common questions and solutions to customize your notification settings.

Frequently asked questions

Can I change the email address for notifications from my Zendesk help center?

No, you cannot change the email address for notifications from your Zendesk help center. These notifications are sent using a standard format from the address noreply@{subdomain}.zendesk.com. This means that even if you change the domain of your…

Why don't Zendesk notification emails match my custom domain?

Zendesk notification emails do not match your custom domain because they are sent from a standard address: noreply@{subdomain}.zendesk.com. This is a fixed format and cannot be customized to reflect your own domain, even if you have changed the…

Are Zendesk notification emails customizable?

No, Zendesk notification emails are not customizable. They are sent using a standard email address format: noreply@{subdomain}.zendesk.com. This means you cannot alter the sender's email address to match your custom domain or any other email…

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