Customizing Zendesk Notification Emails
Find out if you can customize Zendesk notification emails. Learn about the standard email address format used for notifications.
Are Zendesk notification emails customizable?
No, Zendesk notification emails are not customizable. They are sent using a standard email address format: noreply@{subdomain}.zendesk.com. This means you cannot alter the sender's email address to match your custom domain or any other email address.
This limitation is in place to maintain a consistent and reliable notification system for all users.
More related questions
Can I change the email address for notifications from my Zendesk help center?
No, you cannot change the email address for notifications from your Zendesk help center. These notifications are sent using a standard format from the address noreply@{subdomain}.zendesk.com. This means that even if you change the domain of your…
Why don't Zendesk notification emails match my custom domain?
Zendesk notification emails do not match your custom domain because they are sent from a standard address: noreply@{subdomain}.zendesk.com. This is a fixed format and cannot be customized to reflect your own domain, even if you have changed the…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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