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Change Email Address for Zendesk Notifications

Learn if you can change the email address for notifications from your Zendesk help center. Understand the limitations and standard format used.

Can I change the email address for notifications from my Zendesk help center?

No, you cannot change the email address for notifications from your Zendesk help center. These notifications are sent using a standard format from the address noreply@{subdomain}.zendesk.com. This means that even if you change the domain of your help center, the notification emails will not match your custom domain.

For more details, you can refer to theHelp center guide for end users.


More related questions

Why don't Zendesk notification emails match my custom domain?

Zendesk notification emails do not match your custom domain because they are sent from a standard address: noreply@{subdomain}.zendesk.com. This is a fixed format and cannot be customized to reflect your own domain, even if you have changed the…

Are Zendesk notification emails customizable?

No, Zendesk notification emails are not customizable. They are sent using a standard email address format: noreply@{subdomain}.zendesk.com. This means you cannot alter the sender's email address to match your custom domain or any other email…

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