Resolve Unverified Toll-Free Number Issues - Frequently asked questions
Discover solutions to common issues with unverified toll-free numbers. This page addresses frequently asked questions to help you troubleshoot and verify your toll-free number effectively.
Frequently asked questions
Why am I seeing a 300032 error for an unverified toll-free number?
The 300032 error occurs when your account has an unverified toll-free number. This error prevents you from sending texts. To resolve this, contact your account owner. They should have received an email with instructions to fill out a form and…
How can I verify my toll-free number in Zendesk?
To verify your toll-free number in Zendesk, the account owner needs to take action. They should have received an email with a form to fill out for verification. Once the form is completed and submitted, the toll-free number will be verified,…
What should I do if I can't send texts due to an unverified toll-free number?
If you're unable to send texts because of an unverified toll-free number, the first step is to contact your account owner. They need to verify the number by completing a form sent to them via email. Once the number is verified, you should be able…
Who should I contact to resolve the unverified toll-free number issue?
To resolve the issue of an unverified toll-free number, you should contact your account owner. They are responsible for verifying the number by filling out a form sent to them via email. Once they complete this process, the number will be verified,…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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Customer.io($50M+ ARR)
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"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
Howard Blick Customer Service Team Lead
Freecash
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