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How to Migrate Sell Legacy Account - Frequently asked questions

Discover answers to common questions about migrating your Zendesk Sell Legacy account. Learn about the process, potential issues, and solutions.

Frequently asked questions

How do I connect my legacy Sell account to the Zendesk platform?

To connect your legacy Sell account to the Zendesk platform, you need to ensure your account was created before January 7, 2020, and hasn't been connected yet. This process involves migrating your account to the Zendesk platform, which allows you…

What is the requirement for installing Zendesk apps for Sell?

To install Zendesk apps for your Sell account, you must be using a Zendesk subdomain account. This requirement ensures that your account is properly integrated with the Zendesk platform, allowing you to take full advantage of the available apps….

What should I do if my Sell account was created before January 7, 2020?

If your Sell account was created before January 7, 2020, and hasn't been connected to the Zendesk platform, you should consider migrating it. This migration will enable you to access new features and integrations that are available on the Zendesk…

Where can I find resources for getting started with Zendesk Sell?

Zendesk offers a variety of resources to help you get started with Sell, including product guides, best practices, and how-tos. These resources are designed to assist users in effectively utilizing the platform and maximizing its potential. For a…

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