Transfer Chat Admin Permissions - Frequently asked questions
Discover solutions to common issues when transferring Chat admin permissions in Zendesk. Find answers to frequently asked questions and troubleshoot effectively.
Frequently asked questions
Why can't I transfer Chat admin permissions to another user?
If you're unable to transfer Chat admin permissions, it might be because your chat-only subscription has only one user seat. To resolve this, you need to add a temporary user seat to your account. This can be done by contacting Zendesk Customer…
How do I add a temporary user seat to transfer Chat admin permissions?
To transfer Chat admin permissions when you have a single user seat, you need to add a temporary user seat. This requires reaching out to Zendesk Customer Support for assistance. Once the temporary seat is added, you can proceed with transferring…
What should I do if my Chat account is integrated with Support?
If your Chat account is integrated with Support, the process for transferring ownership might differ. You should refer to the article on Changing the account owner for specific instructions related to integrated accounts. This ensures that the…
Where can I find more information on changing Zendesk Chat account owner?
For more detailed information on changing the Zendesk Chat account owner, you can refer to the article titled Changing your Zendesk Chat account owner. This resource provides comprehensive guidance on the steps involved in the process….
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Zeffy
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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Zinc
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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Customer.io($50M+ ARR)
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