Change Name on Zendesk Web Widget - Frequently asked questions
Discover how to change the name on your Zendesk messaging Web Widget. Explore answers to common questions and learn tips for customizing your widget effectively.
Frequently asked questions
How do I change the name at the top of the Zendesk messaging Web Widget?
You can easily change the name displayed at the top of your Zendesk messaging Web Widget through your account settings. To do this, navigate to the Admin Center and click on 'Channels' in the sidebar. Then, under 'Messaging and social', select…
Where in Zendesk can I update the Web Widget title?
Updating the Web Widget title in Zendesk is a straightforward process done through the Admin Center. First, access the Admin Center and click on 'Channels' in the sidebar. Then, under 'Messaging and social', choose 'Messaging'. Navigate to the…
Can I customize the title of my Zendesk messaging widget?
Yes, you can customize the title of your Zendesk messaging widget to better reflect your brand or service. To customize the title, go to the Admin Center, click on 'Channels' in the sidebar, and select 'Messaging' under 'Messaging and social'. In…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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Zeffy
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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