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Change Name on Zendesk Messaging Web Widget

Learn how to change the name at the top of your Zendesk messaging Web Widget through the Admin Center settings.

How do I change the name at the top of the Zendesk messaging Web Widget?

You can easily change the name displayed at the top of your Zendesk messaging Web Widget through your account settings.

To do this, navigate to the Admin Center and click on 'Channels' in the sidebar. Then, under 'Messaging and social', select 'Messaging'. From there, go to the 'Style' tab, scroll down to 'Title', and make your desired changes. This will update the name that appears on your Web Widget. For more detailed instructions, you can refer to the originalZendesk article.


More related questions

Where in Zendesk can I update the Web Widget title?

Updating the Web Widget title in Zendesk is a straightforward process done through the Admin Center. First, access the Admin Center and click on 'Channels' in the sidebar. Then, under 'Messaging and social', choose 'Messaging'. Navigate to the…

Can I customize the title of my Zendesk messaging widget?

Yes, you can customize the title of your Zendesk messaging widget to better reflect your brand or service. To customize the title, go to the Admin Center, click on 'Channels' in the sidebar, and select 'Messaging' under 'Messaging and social'. In…

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