To deactivate autoreplies for email notifications in Zendesk, you need to adjust your trigger settings. First, navigate to the Admin Center and click on 'Objects and rules' in the sidebar. Then, select 'Business rules' followed by 'Triggers'. On…
To turn off autoreplies for web forms in Zendesk, you need to modify the settings in the Admin Center. Start by clicking on 'Channels' in the sidebar, then select 'Bots and automations' followed by 'Article recommendations'. If you have an older…
If the Zendesk bot keeps popping up, it might be due to unread messages. The bot is designed to notify you of new unread comments, so opening them should stop the bot from appearing. If the bot continues to pop up despite having no unread…
Currently, the Zendesk bot cannot be completely removed, but you can manage its notifications. The bot is a new feature and is designed to assist with support tasks. To minimize its interruptions, ensure there are no unread messages, as this is a…