Deactivate Email Autoreplies in Zendesk
How can I deactivate autoreplies for email notifications in Zendesk?
To deactivate autoreplies for email notifications in Zendesk, you need to adjust your trigger settings.
First, navigate to the Admin Center and click on 'Objects and rules' in the sidebar. Then, select 'Business rules' followed by 'Triggers'. On the Triggers page, find the specific autoreply trigger you wish to deactivate. Hover over the trigger to reveal the options menu icon and select 'Deactivate'. This will change the trigger’s status to Inactive. Repeat this process for each trigger you've set up for email autoreplies. For more details, you can view a list of autoreply triggers on the Manage Autoreplies page.
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