Push Notifications and Battery Life in Zendesk Chat
What are push notifications and how do they affect battery life in the Zendesk Chat app?
Push notifications help preserve battery life by alerting you to important chat events without the app being continuously connected.
They are enabled by default and are recommended for use to save battery. However, in regions where push notifications aren't supported, such as China, you will need to disable them, which will result in the app being continuously connected and draining your battery faster. If you need to disable push notifications, you might also need to take additional steps to ensure the app functions properly on your device.
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