Admin Login Options for Zendesk Sell
Can administrators log in to Zendesk Sell without using SSO?
Yes, administrators on a Zendesk Sell account have the option to log in using an email and password. This option is available on the login page, providing flexibility for admin users.
Non-administrator users, however, must use SSO to log in. This ensures that all standard users are authenticated through the identity provider, maintaining security and consistency across the platform.
More related questions
How do I set up Single Sign-On (SSO) for my Zendesk Sell account?
Setting up SSO for your Zendesk Sell account is straightforward. For Zendesk accounts, all SSO settings are managed through the Zendesk Admin Center. You can access the Admin Center directly from your Product Tray or by navigating to Settings in…
What is the process for setting up SSO on a legacy Zendesk Sell account?
For legacy Zendesk Sell accounts, SSO settings are managed directly within Sell. Admin rights are required to set up SSO. Start by clicking Settings in Sell, then select Integrations > Single Sign On and click Configure. You'll need to provide your…
How do I log in to Zendesk Sell with SSO enabled?
Logging into Zendesk Sell with SSO enabled is simple. Users continue to log in from their default login page using their registered email address. Zendesk Sell verifies this email with your identity provider. If you're already logged into your…
What information is needed for manual SSO setup in legacy Zendesk Sell accounts?
For manual SSO setup in legacy Zendesk Sell accounts, you'll need specific information from your identity provider. This includes the Identity Provider Issuer ID, Identity Provider SSO URL, and the Identity Provider certificate fingerprint. These…
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