Reason for Zendesk's Start Time Options in Tymeshift
Why did Zendesk introduce start time options for automatic shifts?
Zendesk introduced start time options to give managers more control over automatic scheduling in Tymeshift. While automated scheduling is convenient, relying solely on mathematical models may not always align with human preferences.
By allowing specific start times, Zendesk aims to humanize the scheduling process, making it more flexible and aligned with natural operational needs. This change is part of a broader effort to incorporate conditions that make the scheduling algorithm operate more naturally.
More related questions
What is the new feature in Zendesk's Tymeshift regarding automatic shifts?
Zendesk has introduced the ability to add specific start times to automatic shifts in Tymeshift. This means you can now set shifts to begin at designated times like 9am, 10am, or 11am, and the scheduling algorithm will choose the best start time…
Do I need to take any action to use the new start time feature in Tymeshift?
No action is required on your part to use the new start time feature in Tymeshift. The ability to configure start time options for automatic shifts is automatically available to you. This means you can start defining specific start times for your…
How does the new start time feature in Tymeshift improve scheduling?
The new start time feature in Tymeshift improves scheduling by allowing managers to set specific start times for shifts, such as 9am, 10am, or 11am. This gives the scheduling algorithm more parameters to work with, ensuring that shifts align better…
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