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Filter Tasks by User in Zendesk

Learn how to filter tasks by user in Zendesk to track individual performance. Use the task manager to view user-specific completed tasks.

How do I filter tasks by user in Zendesk?

Filtering tasks by user in Zendesk is straightforward. After navigating to the Tasks section and clicking on the Completed tab, you can add a filter for Task ownership. This allows you to select a specific user from the populated list to view their completed tasks.

This filtering option is useful for tracking individual user performance and ensuring that tasks are being completed as expected. It provides a clear view of each user's contributions and helps in managing team productivity.


More related questions

How can I view all recently completed tasks by a user in Zendesk?

You can easily view all recently completed tasks by a user in Zendesk using the task manager. Simply navigate to the Tasks section on the icon sidebar, click on the Completed tab, and then apply a filter for Task ownership. From there, you can…

Where can I find the Completed tab in Zendesk's task manager?

The Completed tab in Zendesk's task manager is located within the Tasks section on the icon sidebar. Once you click on Tasks, you'll see the Completed tab, which allows you to view tasks that have been finished. This tab is essential for reviewing…

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