Why Direct Zendesk Chat Seat Transfer Isn't Possible
Understand why direct transfer of a Zendesk Chat seat isn't possible with one agent. Learn how Zendesk Support can help.
Why can't I transfer my Zendesk Chat seat directly?
Direct transfer of a Zendesk Chat seat isn't possible when there's only one agent. Zendesk Customer Support needs to assist in this process.
The system lacks a direct option for transferring a Chat seat when you have a single license. To resolve this, Zendesk Customer Support can create a temporary agent seat, allowing you to transfer the license to another team member. Contact them for further assistance.
More related questions
How can I transfer a Zendesk Chat license with only one agent?
To transfer a Zendesk Chat license when there's only one agent, you'll need some help from Zendesk Customer Support. They can assist by creating a temporary agent seat to facilitate the transfer. When you have only one license, the system doesn't…
What should I do if I need to transfer a Zendesk Chat license?
If you need to transfer a Zendesk Chat license, especially with only one agent, contact Zendesk Customer Support for help. They can create a temporary agent seat to facilitate the transfer. Transferring a Chat license isn't straightforward when…
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