Exporting Tickets from Filtered Views in Zendesk
Learn why you can't export tickets from filtered views in Zendesk and explore alternative solutions using Explore Professional or Enterprise.
Can I export tickets from a filtered view in Zendesk?
No, you cannot export tickets directly from a filtered view in Zendesk. If you need to export ticket data, you must do so from a non-filtered view. However, if you have Explore Professional or Enterprise, you can create and share a dashboard with custom ticket reports that include filters. This allows you to work around the limitation by using the reporting tools available in these plans.
For more detailed information, you can refer to theoriginal Zendesk help article.
More related questions
How can I export ticket data if I can't use filtered views?
To export ticket data without using filtered views, you need to export from a non-filtered view. This means you will get all the ticket data without any specific filters applied. If you require specific data, consider using Explore Professional or…
What are the alternatives to exporting from filtered views in Zendesk?
If you can't export from filtered views in Zendesk, consider using Explore Professional or Enterprise. These plans allow you to create dashboards with custom ticket reports that can include filters. This way, you can still analyze and share…
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