Find out who archived an article in Zendesk
Discover how to identify who archived an article in Zendesk, even if the 'Archived by' field is blank.
How can I find out who archived an article in Zendesk?
To find out who archived an article in Zendesk, you need to obtain the article ID from the article URL and contact Zendesk Customer Support. They can help you identify the user who archived the article.
This is particularly useful if the 'Archived by' field is blank because the user has been removed from the account.
More related questions
Why is the 'Archived by' field blank in Zendesk's Archived articles list?
The 'Archived by' field is blank if the user who archived the article has been removed from the account. If you need to find out who archived the article, you can obtain the article ID from the article URL and contact Zendesk Customer Support for…
What should I do if the 'Archived by' field is blank in Zendesk?
If the 'Archived by' field is blank, it means the user who archived the article has been removed from the account. To resolve this, you can get the article ID from the article URL and reach out to Zendesk Customer Support for help. This process…
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