image for site

Verify Correct Email for Zendesk Sell Account

Ensure your Admin used the correct email for your Zendesk Sell account to receive your invitation.

How can I verify if my Admin used the correct email for my Zendesk Sell account?

To verify if your Admin used the correct email for your Zendesk Sell account, you should directly communicate with them. Ask them to confirm the email address they used when creating your account.

It's possible that a typo or incorrect email address was entered, which could prevent you from receiving your invitation email. Once confirmed, if the email address is correct and you still haven't received the invitation, consider checking your spam folder or contacting Zendesk Customer Support for further help.


More related questions

Why haven't I received my invitation email to Zendesk Sell?

If you haven't received your invitation email to Zendesk Sell, there could be a few reasons for the delay. Typically, the invitation email is sent automatically when your account Admin creates a new user account with your name and email address….

What should I do if my Zendesk Sell invitation email is in the spam folder?

If your Zendesk Sell invitation email is in the spam folder, you should mark it as 'Not Spam' to ensure future emails from Zendesk are delivered to your inbox. This can help prevent important emails from being missed. To do this, locate the email…

How long does it take to receive a Zendesk Sell invitation email?

Receiving a Zendesk Sell invitation email typically takes up to five minutes. This is the usual time frame for the email to appear in your inbox after your Admin has created your user account. If you haven't received the email within this time,…

What steps should I take if I still haven't received my Zendesk Sell invitation email?

If you still haven't received your Zendesk Sell invitation email after checking your inbox and spam folder, and confirming your email address with your Admin, it's time to contact Zendesk Customer Support. They can provide further assistance and…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites