Troubleshooting Missing Zendesk Sell Invitation Email
Why haven't I received my invitation email to Zendesk Sell?
If you haven't received your invitation email to Zendesk Sell, there could be a few reasons for the delay. Typically, the invitation email is sent automatically when your account Admin creates a new user account with your name and email address.
First, check your inbox as the email can take up to five minutes to arrive. If it's not there, ensure that your Admin has used the correct email address. It's possible they might have made a typo. Additionally, check your spam or junk folder as the email might have been filtered there. If you've checked all these and still haven't received the email, it's best to contact Zendesk Customer Support for further assistance.
More related questions
What should I do if my Zendesk Sell invitation email is in the spam folder?
If your Zendesk Sell invitation email is in the spam folder, you should mark it as 'Not Spam' to ensure future emails from Zendesk are delivered to your inbox. This can help prevent important emails from being missed. To do this, locate the email…
How can I verify if my Admin used the correct email for my Zendesk Sell account?
To verify if your Admin used the correct email for your Zendesk Sell account, you should directly communicate with them. Ask them to confirm the email address they used when creating your account. It's possible that a typo or incorrect email…
How long does it take to receive a Zendesk Sell invitation email?
Receiving a Zendesk Sell invitation email typically takes up to five minutes. This is the usual time frame for the email to appear in your inbox after your Admin has created your user account. If you haven't received the email within this time,…
What steps should I take if I still haven't received my Zendesk Sell invitation email?
If you still haven't received your Zendesk Sell invitation email after checking your inbox and spam folder, and confirming your email address with your Admin, it's time to contact Zendesk Customer Support. They can provide further assistance and…
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