Why Can't I Export Data from Zendesk Anymore?
Why can't I export data from my Zendesk account anymore?
If you can't export data from your Zendesk account anymore, it might be due to permission changes. Only administrators and agents with specific custom roles that include report editing permissions can export data to JSON, CSV, or XML files. If exporting data is crucial for your role, you should reach out to an admin on your account. They can either perform the export for you or adjust your permissions to allow you to do it yourself.
For more details, you can refer to the originalZendesk help article.
More related questions
Who can export data in Zendesk?
In Zendesk, only administrators and agents with a custom role that includes report editing permissions can export data. This means if you're not an admin or don't have the necessary permissions, you won't be able to export data to JSON, CSV, or XML…
How can I regain access to data exports in Zendesk?
To regain access to data exports in Zendesk, you need to have the right permissions. Only administrators and agents with a custom role that includes report editing permissions can export data. If you previously had access and now don't, it's likely…
What should I do if I need to export data but lack permissions?
If you need to export data from Zendesk but lack the necessary permissions, the best course of action is to contact an admin on your account. They can either perform the export on your behalf or adjust your permissions to include report editing…
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