To embed the Zendesk Web Widget in a SharePoint site, you need to use SharePoint Framework (SPFx) extensions. First, decide on an extension, package it, upload it to the SharePoint admin center, activate it on your site, and then embed the widget.
Start by selecting or developing an SPFx extension, such as the Script Editor Web Part for Modern Pages. Package the extension and upload the.sppkg
file to your SharePoint admin center. Enable the extension at the site level, and finally, embed the Web Widget by adding the widget script to your SharePoint page. For more details, check theoriginal documentation.
Packaging an SPFx extension for SharePoint involves selecting or developing an extension and then following specific instructions to package it. You can choose an existing extension from the Microsoft community-maintained GitHub repository or…
Uploading an SPFx extension to the SharePoint admin center is a straightforward process. First, access your SharePoint admin center by appending/admin
to your SharePoint site URL. Navigate to the Manage apps page and upload your packaged…
Activating an SPFx extension on your SharePoint site involves enabling it at the site level. Go to your SharePoint site and navigate to the Site settings page. Click the gear icon, then select Add an app. Choose your app and click Add. You will see…
To embed the Zendesk Web Widget on a SharePoint page, you need to add the widget script to your page. First, open the SharePoint page where you want to embed the widget and click Edit. In the web part section at the top of the page, select the…
Yes, you can check the status of Zendesk chat using the Web Widget API. The API allows you to use thechat:departments
method to know the operating hours of a department. This method returns an array of active departments, each with a status…