New Operators in Zendesk Bot Builder Explained
What new operators are available in Zendesk's bot builder?
Zendesk has expanded the range of operators in the bot builder's branch by condition step. This includes new number operators like 'is greater than' or 'is equal to', and additional string operators such as 'begins with' or 'ends with'. These enhancements allow for more complex and tailored business logic in your bot workflows.
With these new operators, you can create more personalized and powerful experiences for your end users, making your bots more responsive to specific conditions and user needs. For more details, you can check out the original announcementhere.
More related questions
How do the new bot builder operators affect my Zendesk setup?
The new operators in Zendesk's bot builder allow you to incorporate more sophisticated business logic into your bots. This means you can create more personalized and powerful user experiences tailored to individual needs. By using these expanded…
Do I need to take any action to use the new bot builder features?
No action is required from you to start using the new features in Zendesk's bot builder. These expanded operators are automatically available to all users. This means you can immediately begin incorporating the new number and string operators into…
Where can I find more information about branching conditions in Zendesk?
For more detailed information about branching conditions in Zendesk, you can refer to the 'Understanding branching conditions' article. This resource will provide you with a comprehensive understanding of how to effectively use branching conditions…
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