To identify the agent who verified an article in Zendesk, use the 'Agent name' attribute.
When creating a report in the Team Publishing dataset, include the 'Articles verified' metric and the 'Article translation title' attribute. The 'Agent name' attribute will display the name of the agent responsible for the verification event, allowing you to track who verified each help center article.
You can report on who verified a help center article using Zendesk's Explore tool. To do this, you'll need to create a report within the Team Publishing dataset. Use the 'Articles verified' metric along with the attributes 'Article translation…
To report on article verification in Zendesk, use the Team Publishing dataset. This dataset allows you to create reports that include the 'Articles verified' metric. By incorporating attributes like 'Article translation title' and 'Agent name', you…
Yes, you can track article verification events in Zendesk using the Explore tool. By creating a report in the Team Publishing dataset, you can use the 'Articles verified' metric to track these events. Include attributes like 'Article translation…