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Linking Filters Across Datasets in Zendesk

Learn how to link filters across datasets in Zendesk's dashboard builder to apply them to multiple reports for a comprehensive data view.

How can I link filters across datasets in Zendesk's dashboard builder?

In Zendesk's dashboard builder (Beta), you can link filters across datasets to apply them to multiple reports. This feature allows you to filter all reports from the linked datasets when a dashboard-level filter is applied.

To do this, ensure that your dashboard is set up using the dashboard builder (Beta). Once linked, any filter applied at the dashboard level will affect all reports from the connected datasets, providing a more cohesive and comprehensive view of your data.


More related questions

Why isn't the data filter updating my Zendesk dashboard reports?

If your data filter isn't updating the reports on your Zendesk dashboard, it might be due to a dataset mismatch. The attribute you're filtering by must come from the same dataset as the report. Filters from one dataset won't apply to reports built…

What should I do if my Zendesk report filter isn't working?

If your Zendesk report filter isn't working, check if the attribute you're filtering by is from the same dataset as the report. Filters from different datasets won't apply to each other. If you're using the dashboard builder (Beta), you can link…

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