image for site

Zendesk Chat Integration for Legacy Versions

Zendesk Chat integration with Squarespace is available only for Legacy versions. Check your version to ensure compatibility with your site.

Is Zendesk Chat integration available for all versions of Zendesk Chat?

No, the integration of Zendesk Chat with Squarespace is only available for customers using the Legacy versions of Zendesk Chat. If you're unsure which version you have, you should check the guide on determining your Zendesk Chat account version. This is important to ensure compatibility with your Squarespace site.


More related questions

How do I install Zendesk Chat on all pages of my Squarespace site?

To install Zendesk Chat on all pages of your Squarespace site, you need to use the Code Injection feature. First, navigate to the left-hand side navigation in Squarespace and click onSettings > Website > Advanced. Then, click on **Code…

Can I add Zendesk Chat to a specific page on Squarespace?

Yes, you can add Zendesk Chat to a specific page on Squarespace. To do this, go to the left-hand side navigation in Squarespace and click onPages. Find the page you want to edit and click the gear icon next to it to open the Settings window….

What is the Zendesk Chat embed code and where can I find it?

The Zendesk Chat embed code is a snippet of code that you need to insert into your Squarespace site to enable the chat widget. To find your Zendesk Chat embed code, you should refer to the specific article mentioned in the original guide. This code…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites