Zendesk Gather is a community forum platform that allows customers to connect and collaborate. It enhances your Help Center by providing a space for community interaction, complementing your Guide knowledge base. This integration helps create a more comprehensive self-service experience for users. For more details, you can explore theoriginal link.
To get started with Zendesk Gather, you need to set up your community settings and enable features like aliases and badges. This initial setup is crucial for creating a vibrant community space where users can interact and share knowledge. For a…
Gather badges are a way to recognize and reward community members for their contributions. You can create and enable these badges to encourage participation and acknowledge valuable input from users. This feature helps in building a more engaged…
Managing community moderator groups in Zendesk Gather involves creating and overseeing groups that help moderate content and maintain community standards. This includes assigning roles and responsibilities to ensure smooth operation and effective…
When setting up a Zendesk Gather community, consider best practices such as defining clear goals, understanding your audience, and establishing guidelines for interaction. These practices help in creating a structured and welcoming environment for…
Preventing spam in your Zendesk Help Center involves using built-in spam prevention tools and filtering options. You can mark content as spam and remove it to maintain a clean and professional community environment. For more details on spam…
Enabling Google Analytics for your Zendesk Help Center allows you to track and analyze community activity. This feature provides valuable insights into user behavior and engagement, helping you optimize your community strategy. For instructions on…