The 'Transfer to agent' step in Zendesk bot builder has a character limit of 101. This means that any text exceeding 101 characters will not be displayed to your visitors. To ensure your message is fully visible, keep it within this limit. If your message is exactly 101 characters, it will be shown in its entirety. For more details, you can check out theoriginal article.
If your message is getting cut off in the Zendesk bot builder, it might be due to the 101 character limit on the 'Transfer to agent' step. Any text beyond this limit will not be shown to your visitors. To prevent this, ensure your message is 101…
To ensure your message is fully displayed in the 'Transfer to agent' step of Zendesk's bot builder, keep it within the 101 character limit. Messages that are exactly 101 characters will be shown completely, but anything longer will be truncated….
If your message exceeds 101 characters in the Zendesk bot builder's 'Transfer to agent' step, the text beyond the 101st character will not be displayed to your visitors. To avoid this, make sure your message is concise and within the character limit.