Custom Datasets Update Frequency in Zendesk
Learn if custom datasets in Zendesk receive updates like default datasets and how to handle major updates.
Do custom datasets in Zendesk receive updates like default datasets?
Yes, custom datasets in Zendesk receive updates on the same interval as default datasets. This means that any updates applied to default datasets will also be applied to your custom datasets at the same time. However, if there is a major update that causes your custom datasets to become outdated, Zendesk will notify you with a banner on your dataset, indicating that it needs to be replaced. For more information, you can refer to the article: Working with datasets.
More related questions
How will I know if my custom dataset in Zendesk needs replacing?
If your custom dataset in Zendesk needs replacing due to a major update, you will be notified with a banner on your dataset. This banner serves as an alert that your dataset is out of date and requires replacement. Keeping an eye out for such…
What happens if a major update affects my custom dataset in Zendesk?
In the event of a major update that affects your custom dataset in Zendesk, a banner will appear on your dataset. This banner indicates that the dataset is out of date and needs to be replaced. It's important to address these notifications promptly…
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