Yes, you can customize the Zendesk Web Widget (Classic) to pop up automatically when the page loads.
While the specific steps differ from the newer messaging widget, you can achieve similar results by following the instructions provided in the Zendesk help article titled 'How can I customize the widget to automatically open when the page loads?'. This will guide you through the necessary steps to ensure the classic widget opens automatically, enhancing user engagement on your site.
To make the Zendesk messaging widget pop up automatically when your website loads, you need to add a specific JavaScript code snippet to your site. After installing the messaging widget, place the following code near your body tag, right after the…
You can delay the pop-up of the Zendesk messaging widget by using asetTimeout
function in your JavaScript code. To do this, wrap thezE
function within asetTimeout
method. Here's an example of how to set a 10-second delay: ```html <script…
After implementing the Zendesk messaging widget pop-up, it's important to test a few key aspects to ensure everything works smoothly. First, verify that the widget loads correctly and doesn't interfere with the overall user experience on your…