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Delay Zendesk Messaging Widget Pop-Up

Discover how to delay the Zendesk messaging widget pop-up using JavaScript for better user experience.

How can I delay the pop-up of the Zendesk messaging widget?

You can delay the pop-up of the Zendesk messaging widget by using asetTimeoutfunction in your JavaScript code.

To do this, wrap thezEfunction within asetTimeoutmethod. Here's an example of how to set a 10-second delay:

<script type="text/javascript"> window.setTimeout(function() { zE(function() { zE('messenger', 'open'); }); }, 10000); // 10 seconds delay </script>

You can adjust the delay by changing the10000to the number of milliseconds you prefer. For instance, use5000for a 5-second delay. This allows you to control when the widget appears, enhancing user experience by timing it with user interaction.


More related questions

How can I make the Zendesk messaging widget pop up automatically on my website?

To make the Zendesk messaging widget pop up automatically when your website loads, you need to add a specific JavaScript code snippet to your site. After installing the messaging widget, place the following code near your body tag, right after the…

What should I test after implementing the Zendesk messaging widget pop-up?

After implementing the Zendesk messaging widget pop-up, it's important to test a few key aspects to ensure everything works smoothly. First, verify that the widget loads correctly and doesn't interfere with the overall user experience on your…

Can I customize the Zendesk Web Widget (Classic) to pop up automatically?

Yes, you can customize the Zendesk Web Widget (Classic) to pop up automatically when the page loads. While the specific steps differ from the newer messaging widget, you can achieve similar results by following the instructions provided in the…

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