Security for Zendesk Custom Pages
What are the security considerations for building custom pages in Zendesk?
When building custom pages in Zendesk, it's crucial to consider security aspects such as API route protection and authentication. Use tools like JWT (JSON Web Tokens) to secure your application by building request authentication. Ensure that your API routes are protected and that you validate data both on the frontend and backend.
Additionally, consider your CORS (Cross-Origin Resource Sharing) policy to ensure that only authorized domains can send requests to your server. These measures help protect your custom pages and maintain the security of your Zendesk help center.
More related questions
How can I add custom pages to my Zendesk help center using React?
To add custom pages to your Zendesk help center using React, you need to develop, bundle, and embed the pages. Start by creating your custom page using React with TypeScript for the frontend and Node.js for the backend. Use Create React App to…
What technologies are used to create custom pages in Zendesk?
Creating custom pages in Zendesk typically involves using React.js for the frontend and Node.js for the backend. The example provided in the help docs uses React with TypeScript, styled with Tailwind CSS, and Nodemailer for email confirmations….
How do I ensure my custom page aligns with my Zendesk help center theme?
To ensure your custom page aligns with your Zendesk help center theme, consider the design aspects such as authentication, navigation, and page styling. Avoid developing a separate header or navigation for your custom page, as it will inherit these…
How do I bundle and embed a custom page in Zendesk using Webpack?
To bundle and embed a custom page in Zendesk using Webpack, first complete the development of your React app. Then, configure Webpack to compile the app into a single HTML file. This file, along with the necessary CSS and JavaScript files, should…
Can I use a different tech stack for developing custom pages in Zendesk?
Yes, you can use any preferred web tech stack for developing custom pages in Zendesk. While the example provided uses React.js and Node.js, you are not limited to these technologies. The flexibility of custom pages allows you to choose the tools…
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