Creating custom pages in Zendesk typically involves using React.js for the frontend and Node.js for the backend. The example provided in the help docs uses React with TypeScript, styled with Tailwind CSS, and Nodemailer for email confirmations. Webpack is used to bundle the application into a single file for embedding into the help center.
These technologies allow for a flexible and robust development environment, enabling you to create a seamless and cohesive user experience within your Zendesk help center.
To add custom pages to your Zendesk help center using React, you need to develop, bundle, and embed the pages. Start by creating your custom page using React with TypeScript for the frontend and Node.js for the backend. Use Create React App to…
To ensure your custom page aligns with your Zendesk help center theme, consider the design aspects such as authentication, navigation, and page styling. Avoid developing a separate header or navigation for your custom page, as it will inherit these…
When building custom pages in Zendesk, it's crucial to consider security aspects such as API route protection and authentication. Use tools like JWT (JSON Web Tokens) to secure your application by building request authentication. Ensure that your…
To bundle and embed a custom page in Zendesk using Webpack, first complete the development of your React app. Then, configure Webpack to compile the app into a single HTML file. This file, along with the necessary CSS and JavaScript files, should…
Yes, you can use any preferred web tech stack for developing custom pages in Zendesk. While the example provided uses React.js and Node.js, you are not limited to these technologies. The flexibility of custom pages allows you to choose the tools…