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Cancel a Zendesk Marketplace App Subscription

Learn how to cancel a Zendesk marketplace app subscription and understand the implications of uninstalling an app.

How do I cancel a subscription to a Zendesk marketplace app?

To cancel a subscription to a Zendesk marketplace app, you simply need to uninstall the app. This action can be performed by an administrator at any time. Once the app is uninstalled, any remaining cost for the subscription is prorated back to the payment method on file.

Keep in mind that uninstalling an app might delete its configurations and settings. If you decide to reinstall the app later, you may need to set it up again according to your preferences. For more details, you can visit theoriginal help document.


More related questions

Will I be charged after canceling a Zendesk app subscription?

No, you will not be charged for the rest of the month after canceling a Zendesk app subscription. When you uninstall the app, any remaining cost is prorated back to the payment method on file. This means that you only pay for the time you actually…

What happens to app settings when I uninstall a Zendesk app?

Uninstalling a Zendesk app can sometimes result in the deletion of app configurations and settings. This means that if you decide to reinstall the app in the future, you may need to reconfigure it to suit your needs. It's important to be aware of…

Who can cancel a Zendesk marketplace app subscription?

Only an administrator has the ability to cancel a Zendesk marketplace app subscription by uninstalling the app. This ensures that only authorized personnel can make changes to app subscriptions and manage billing. If you're not an administrator and…

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