Who Can Edit Reviews in Zendesk QA?
Who can edit reviews in Zendesk QA?
In Zendesk QA, the ability to edit reviews is determined by your user role. Reviewers and Leads can edit only their own reviews. Managers have the capability to edit all reviews within their specific Workspace. Admins and Account Managers, however, can edit reviews across all Workspaces.
This tiered permission system ensures that users have the appropriate level of access based on their responsibilities within the organization. For more information, check out theoriginal help document.
More related questions
Can I edit a review in Zendesk QA after submitting it?
Yes, you can edit a review in Zendesk QA after it has been submitted. The ability to edit a review depends on your user role within the platform. For instance, Reviewers and Leads can only edit their own reviews, while Managers can edit all reviews…
How do I delete a review in Zendesk QA?
Deleting a review in Zendesk QA is straightforward for users with the appropriate permissions. To delete a review, click the options menu, select 'Delete', confirm by clicking 'Delete review', and then click 'Save'. It's important to note that only…
What are the steps to edit a review in Zendesk QA?
Editing a review in Zendesk QA is a simple process if you have the necessary permissions. First, click the options menu next to the review you want to edit. Then, select 'Edit', make the desired changes, and click 'Save' to update the review. These…
What user roles can delete reviews in Zendesk QA?
In Zendesk QA, the ability to delete reviews is linked to user roles. Reviewers and Leads can delete their own reviews, while Managers can delete any review within their Workspace. Admins and Account Managers have the authority to delete reviews…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
