The documents required for Zendesk Talk business verification vary by country, but typically include proof of your business name and other relevant information. You must upload these documents in JPG, PNG, or PDF format, with a maximum file size of 5MB. Ensure that each requirement listed is supported by a document, but you don't need to upload the same document multiple times if it covers multiple requirements. Failure to provide the correct documents will result in rejection of your application.
To verify your business for a Zendesk Talk phone number, you need to follow a few steps in the Admin Center. First, familiarize yourself with the regulatory requirements for the country where you want to purchase the number. Then, navigate to the…
You can monitor the status of your Zendesk Talk business verification by visiting the Business verification tab in the Talk channel settings. Here, you'll see the status of all your submissions, which can be 'Pending review', 'In review',…
If your Zendesk Talk business verification is rejected, review the common reasons for rejection, such as illegible documents or mismatched information. You can restart the verification process if you identify an error. If you're unsure why your…
Zendesk Talk business verifications are typically reviewed within three business days. You can check the status of your submission on the Business verification page in Talk settings. If your verification is not reviewed within this timeframe, it's…
To update or delete your Zendesk Talk business verifications, you need to contact Zendesk Customer Support. They can assist you with making changes to your business details or removing any verifications you've previously created.
The regulatory requirements for Zendesk Talk numbers can be found in the Phone number regulatory requirements article. These requirements are based on various sources, including regulations, industry best practices, and standards from telephone…