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Zendesk Language Variants Explained

Learn how Zendesk manages language variants by using parent language translations for incomplete strings.

How does Zendesk handle language variants?

Zendesk handles language variants by providing translations that fall back to the parent language for strings that have been translated through crowdsourcing. This means that if a specific variant of a language is not fully translated, it will default to the main language to ensure continuity and understanding.

For example, variants like Portuguese (Portugal) and Spanish (Latin America) are supported as variants, meaning they rely on the main language translations when necessary. This approach allows Zendesk to offer a broader range of language options while maintaining a high level of translation quality.


More related questions

What languages does Zendesk officially support?

Zendesk officially supports a wide range of languages, ensuring that users from different regions can access their services in their native language. Some of the officially supported languages include Arabic, Portuguese (Brazil), Bulgarian, Czech,…

What is the role of crowdsourcing in Zendesk language support?

Crowdsourcing plays a significant role in Zendesk's language support by allowing community contributions to the translation of certain languages. This approach helps expand the number of languages available and ensures that translations are as…

Which Zendesk products support Arabic language?

The Arabic language is officially supported across several Zendesk products, ensuring comprehensive service for Arabic-speaking users. These products include Support, Talk, Guide, Web Widget (messaging), Help Center, Chat, Chat Widget & Web Widget…

Is Portuguese (Brazil) supported across all Zendesk products?

Yes, Portuguese (Brazil) is officially supported across all Zendesk products. This includes Support, Talk, Guide, Web Widget (messaging), Help Center, Sell, Sell Mobile, Explore, Chat, Chat Widget & Web Widget (Classic), Support Mobile, Chat…

How can I add multiple languages to Zendesk?

To add multiple languages to Zendesk, you can follow the instructions provided in their help documentation. This process involves configuring your Zendesk account to support additional languages, allowing you to cater to a diverse audience. For…

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