image for site

Reasons for Moving Zendesk Toolbar to Top

Understand why Zendesk moved the article editor toolbar to the top, enhancing space and preparing for future features.

Why was the Zendesk article editor toolbar moved to the top of the page?

The Zendesk article editor toolbar was moved to the top of the page in response to user feedback requesting a more spacious and less cluttered writing environment. This relocation increases the editing space and simplifies the interface, making it easier to focus on writing without distractions. Additionally, this change prepares the platform for future feature expansions without compromising workspace.


More related questions

What changes have been made to the Zendesk article editor toolbar?

The Zendesk article editor toolbar has been moved to the top of the page to create a more spacious and less cluttered writing environment. This change increases the editing space, allowing the entire article to scroll seamlessly behind the toolbar,…

How will the new article editor toolbar affect my writing experience?

The new article editor toolbar will enhance your writing experience by providing a cleaner layout and more screen space for your articles. With the toolbar now static at the top, your article content flows smoothly behind it, improving visibility…

Do I need to take any action for the new article editor toolbar update?

No action is required on your part for the new article editor toolbar update. This change is automatically available for all customers on all plans. If you have any questions or need assistance, you can contact Zendesk Customer Support. For product…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites