Zendesk Data Import Frequency for WFM
Learn how often Zendesk data is imported into Zendesk WFM and what steps are needed to view new data.
How often is data imported into Zendesk WFM?
Zendesk data is imported into Zendesk WFM in real-time. When you set up the Zendesk WFM integration, your forecast data is imported immediately. However, to view the new data, a recalculation of the forecast is necessary.
For more detailed information, you can refer to the article on setting up and reading forecasts.
More related questions
Do I need to recalculate forecasts in Zendesk WFM after data import?
Yes, recalculation of forecasts is required after data import. Although the forecast data is imported in real-time when you set up the Zendesk WFM integration, you need to recalculate the forecast to see the new data. This ensures that the most…
What happens when I set up Zendesk WFM integration?
When you set up the Zendesk WFM integration, your forecast data is imported in real-time. This means that the data is immediately available for use in workforce management. However, to ensure that the new data is accurately reflected, a…
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