Understanding Instagram to Facebook Page Ratio in Zendesk
Discover why a 1:1 ratio of Instagram to Facebook pages is needed in Zendesk. Learn how this setup ensures proper account integration.
Why do I need a 1:1 ratio of Instagram to Facebook pages in Zendesk?
A 1:1 ratio of Instagram to Facebook pages is necessary for proper integration in Zendesk. Each Instagram account must be connected to its own Facebook page to be visible in Zendesk.
This setup ensures that each account is uniquely identified and managed within the platform. If you encounter issues, try uninstalling and re-adding the accounts following the steps provided in the Zendesk help documentation.
More related questions
Why can't I add multiple Instagram accounts to Zendesk?
If you're having trouble adding multiple Instagram accounts to Zendesk, it might be due to how your accounts are connected. Each Instagram account must be linked to its own Facebook page in a 1:1 ratio. To resolve this, start by uninstalling the…
What should I do if my Instagram account doesn't appear in Zendesk?
If your Instagram account isn't showing up in Zendesk, it might be due to integration issues with Facebook. Ensure that each Instagram account is connected to its own Facebook page. To fix this, uninstall the current Instagram account from Zendesk…
How can I connect multiple Instagram accounts to Zendesk?
To connect multiple Instagram accounts to Zendesk, ensure each account is linked to its own Facebook page. This 1:1 ratio is crucial for proper integration. Begin by uninstalling any existing Instagram accounts from Zendesk. Remove any Facebook…
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