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Insert HTML Code for Link in Zendesk Help Center

Learn where to insert HTML code to add a link in your Zendesk help center. Follow these steps to customize your help center theme.

Where do I insert the HTML code to add a link in Zendesk help center?

To insert the HTML code for adding a link in your Zendesk help center, you need to access the Header page (header.hbs) of your help center theme.

Locate the line<ul class="user-nav-list">and place your HTML code right below it. The code should look like this:

<a href="https://www.yoursite.com" target="_blank">Go to the website</a>

Remember to replacewww.yoursite.comwith your actual website URL. After inserting the code, save your changes to make the link visible on your help center's home page.


More related questions

How can I add a link to my website on the Zendesk help center home page?

To add a link to your website on the Zendesk help center home page, you need to modify the HTML of your help center theme. Start by opening the page template of your help center and navigate to the Header page (header.hbs) tab. Insert the following…

What HTML code is needed to add a website link to Zendesk help center?

To add a website link to your Zendesk help center, you need to use a simple HTML anchor tag. Open the Header page (header.hbs) of your help center theme and insert the following code below the line<ul class="user-nav-list">: ```html <a…

Can I use JavaScript or CSS to add a link to my Zendesk help center?

While you can use JavaScript or CSS for various customizations, adding a simple link to your Zendesk help center home page is best done using HTML. The process involves editing the Header page (header.hbs) of your help center theme and inserting an…

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