image for site

Add a Website Link to Zendesk Help Center Home Page

Learn how to add a link to your website on the Zendesk help center home page by modifying the HTML of your help center theme.

How can I add a link to my website on the Zendesk help center home page?

To add a link to your website on the Zendesk help center home page, you need to modify the HTML of your help center theme. Start by opening the page template of your help center and navigate to the Header page (header.hbs) tab.

Insert the following HTML code below the line<ul class="user-nav-list">, making sure to replacewww.yoursite.comwith your actual website URL, includinghttps://:

<a href="https://www.yoursite.com" target="_blank">Go to the website</a>

After adding the code, click Save. This will display the link on your help center's home page. For more details, you can refer to theoriginal Zendesk help article.


More related questions

What HTML code is needed to add a website link to Zendesk help center?

To add a website link to your Zendesk help center, you need to use a simple HTML anchor tag. Open the Header page (header.hbs) of your help center theme and insert the following code below the line<ul class="user-nav-list">: ```html <a…

Where do I insert the HTML code to add a link in Zendesk help center?

To insert the HTML code for adding a link in your Zendesk help center, you need to access the Header page (header.hbs) of your help center theme. Locate the line<ul class="user-nav-list">and place your HTML code right below it. The code should…

Can I use JavaScript or CSS to add a link to my Zendesk help center?

While you can use JavaScript or CSS for various customizations, adding a simple link to your Zendesk help center home page is best done using HTML. The process involves editing the Header page (header.hbs) of your help center theme and inserting an…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites