image for site

Hide or Show Elements in Zendesk Copenhagen Theme

Learn how to hide or show elements in the Copenhagen theme of your Zendesk help center for better customization.

Can I hide or show elements in the Copenhagen theme of my Zendesk help center?

Yes, you can hide or show elements in the Copenhagen theme of your Zendesk help center. This can be done by accessing the theme's settings and using the options available to customize the visibility of certain elements. If you need more advanced customization, you can edit the underlying theme code, although this option is not available on the Suite Team plan.


More related questions

How can I update the colors in my Zendesk help center?

You can easily update the colors in your Zendesk help center to match your brand's style. To do this, navigate to the Guide and click the Customize design icon in the sidebar. Then, select the theme you want to update and click on Colors in the…

How do I change the fonts in my Zendesk help center?

Changing the fonts in your Zendesk help center is straightforward. In the Guide, click the Customize design icon in the sidebar, then select the theme you want to update. In the Settings panel, click on Fonts. You can choose different fonts for…

How can I update the logo and favicon in my Zendesk help center?

Updating the logo and favicon in your Zendesk help center is a simple process. In the Guide, click the Customize design icon in the sidebar and select the theme you want to update. In the Settings panel, click on Brand. To change the logo, click…

How do I replace images in my Zendesk help center theme?

Replacing images in your Zendesk help center theme is easy. In the Guide, click the Customize design icon in the sidebar and go to the Settings panel. Click on Images to see the available options. You can replace the Hero home image, Community hero…

What image formats are recommended for brand images in Zendesk?

For brand images in Zendesk, it is recommended to use the .png format. This format ensures that your images maintain high quality and transparency, which is ideal for logos and other branding elements.

How can I customize the CSS of my Zendesk help center?

To customize the CSS of your Zendesk help center, you can edit the style.css file in your help center theme. This allows you to change the appearance of various elements, such as colors and fonts, by updating the CSS selectors. For example, you can…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites