image for site

Change Email for Zendesk Invoices

Learn how to update the email address for receiving Zendesk invoices. Follow these steps to ensure invoices are sent to the correct address.

How can I change the email address for receiving Zendesk invoices?

To change the email address for receiving Zendesk invoices, you need to access the Admin Center. Click the Account icon in the sidebar, then navigate to Billing > Invoices > Recipients. Here, the account owner can add, remove, or edit the list of email addresses that receive invoices every billing cycle.

This process ensures that your invoices are sent to the correct email address, making it easier to manage your billing information. For more detailed information, you can refer to the article onManaging invoices.


More related questions

Who can update the email addresses for Zendesk invoice recipients?

Only the account owner has the ability to update the email addresses for Zendesk invoice recipients. This is done through the Admin Center by accessing the Billing section. The account owner can add, remove, or edit the list of email addresses that…

Where do I find the option to edit invoice email recipients in Zendesk?

To find the option to edit invoice email recipients in Zendesk, go to the Admin Center. Click on the Account icon in the sidebar, then select Billing > Invoices > Recipients. This section allows the account owner to manage the list of email…

Can I add multiple email addresses to receive Zendesk invoices?

Yes, you can add multiple email addresses to receive Zendesk invoices. This is managed in the Admin Center under Billing > Invoices > Recipients. The account owner can add, remove, or edit the list of email addresses, allowing multiple recipients…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites