Zendesk Help Center Name Change and URL Impact
Does changing the help center name affect its URL in Zendesk?
No, changing the name of your Zendesk help center does not affect its URL. The help center name is simply an identifier that appears in various places on the help center pages, such as the header, footer, and breadcrumb links.
This means you can update the name to better reflect your brand or the terminology your customers use without worrying about altering the URL structure of your help center.
More related questions
How can I change the name of my Zendesk help center?
To change the name of your Zendesk help center, you need to be a Guide admin. Simply go to the Guide, click the Settings icon in the sidebar, and select Language settings. Enter the new name for your help center beside your default language in the…
Where does the help center name appear in Zendesk?
The help center name appears in several key locations within your Zendesk help center, especially if you're using the standard Copenhagen theme. It shows up prominently in the header, making it easy for users to identify your help center as…
Can I change the help center name for different languages in Zendesk?
Yes, you can change the help center name for different languages in Zendesk if you have a localized help center. To do this, go to the Guide, click the Settings icon in the sidebar, and select Language settings. Enter the desired name for each…
Do I need to be an admin to change the Zendesk help center name?
Yes, you must be a Guide admin to change the name of your Zendesk help center. This ensures that only authorized users can make changes to the help center's settings and appearance. Being a Guide admin gives you access to the necessary settings to…
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