image for site

Preserving Answer Bot Configurations Post-Trial

Learn about retaining your Answer Bot configurations if you purchase the add-on later.

Will I lose my Answer Bot configurations if I purchase later?

No, you won't lose your Answer Bot configurations if you decide to purchase the add-on later. Your triggers and configurations remain intact even after the trial ends.

This means you can seamlessly continue using your existing setup once you renew your subscription. However, remember that without an active subscription, the Answer Bot won't suggest articles, so it's wise to update your triggers if you don't plan to subscribe immediately.


More related questions

What happens when my Answer Bot trial expires?

When your Answer Bot trial expires, your triggers and configurations remain unchanged. However, without an active subscription, the Answer Bot will not suggest any articles, even if the trigger fires as usual. This means that while your business…

Do I need to update my Answer Bot triggers after the trial ends?

Yes, it's recommended to update your Answer Bot triggers after the trial ends if you don't plan to subscribe. While your triggers and configurations won't change automatically, the Answer Bot won't suggest articles without an active subscription….

What should I do if I don't plan to subscribe to Answer Bot?

If you don't plan to subscribe to Answer Bot after the trial, it's best to manually update your triggers. While your configurations remain unchanged, the Answer Bot won't suggest articles without a subscription. By removing Answer Bot actions from…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites